---
title: Moving your service? We've got you covered!
description: Planning to move? altafiber makes it easy to transfer your internet, TV, or phone service to your new home — with step-by-step guidance, scheduling tips, and hassle-free support for a seamless transition.
image: https://blog.altafiber.com/hubfs/Moving%20stock%20image.png
---
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# Blog
# Moving your service? We've got you covered!
Posted by [Olivia G.](https://blog.altafiber.com/author/olivia-g) on Aug 4, 2025 8:47:48 AM
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As summer winds down and the back-to-school season approaches, many families—and college students—are making moves into new homes, apartments, or dorms. Whether you're relocating for a new school district, a new job, or heading off to campus for the first time, late summer is one of the busiest times to move.
Between packing boxes and prepping for that first day—whether it’s kindergarten or college—don’t forget to plan ahead for your Internet, TV, and phone services. Getting connected before school starts is crucial for everything from online homework and Zoom lectures to streaming your favorite shows after a long day.
One of the most important parts of moving is getting your Internet, TV, or phone services transferred or set up in your new home. Since end of summer is a popular time for moving, it’s also a busy time for installs, so if you are a new customer, start looking into the available services for your new residence prior to moving in. That way, you will have time to do research, decide what you want, order your services, and [schedule an installation date ](https://www.altafiber.com/moving)to coincide with your move in date.
Heading off to college and living off-campus? We make it easy to get connected in your new apartment or student housing. Check availability at your address, pick your plan, and schedule an install date that lines up with move-in weekend.
## What to Know Before You Move
To ensure you are able to have your Internet/TV/phone set up on the day you move into your home, you should schedule your install as soon as you sign a new lease or purchase a home. **You will want to schedule your install at least 2 weeks before your move in date**.
If you are an existing altafiber customer, you can simply move your equipment from your old home to your new one. However you will still need a tech to visit your house to set up your service in your new home, so once again schedule your install as early as possible.
If you’re starting a new chapter of life, rest easy knowing your neighbors at altafiber are here for you.
In short, once you know your moving date, give us a call at 513-566-4101, visit a [altafiber store ](https://www.altafiber.com/storelocator)or chat with a live agent at [https://www.altafiber.com/](https://www.altafiber.com/) and schedule a time to get your services moved and installed at your new residence. Because after a long day of unpacking—whether you’re setting up a family home or your first college apartment—there’s nothing better than logging in, tuning out, and relaxing… even if you’re still surrounded by moving boxes.
The previous homeowner or tenants must cancel their service before new service can be ordered. For this reason, we suggest calling, chatting or requesting a call back to avoid any hiccups.
[](https://cta-redirect.hubspot.com/cta/redirect/2444853/cfdd80a3-7f3f-4a4d-ad4c-d3222c217e1c)
Topics: [TV](https://blog.altafiber.com/topic/tv), [Internet](https://blog.altafiber.com/topic/internet)
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