Part of altafiber’s commitment to providing outstanding customer service, and to being a good corporate citizen, is supporting local jobs.   As the hometown communications provider, altafiber employs technicians, call center agents, sales employees, and support resources who   know the unique neighborhoods that make up Greater Cincinnati. There are about 3,000 people who work at altafiber, which means there’s a good chance you know one of our employees.    

Local Dedicated Teams

Businesses that choose altafiber work with local sales agents and dedicated account teams. Cincinnati based engineers help plan business’ technology solutions, and support agents are also located here. If you currently use a national telecommunications provider, and feel like you’re doing business with a faceless giant, know that switching to altafiber means you’ll be working with a local company.

 Problems are Solved Quickly

Many altafiber employees work in Downtown Cincinnati.  Local technicians work from garages located throughout Greater Cincinnati neighborhoods to connect the network from one end of the Tri-state to the other. Problems are solved quickly, and solutions are provided with the perspective that only comes from being the local communications provider.

Commitment to Employing Locally

In January 2017, altafiber announced that it is in the process of adding 300 local call center agents who will be based in Greater Cincinnati. This is one more example of how altafiber is showing its commitment to employing locally and improving service for its customers.

How does your business stay connected to your local customers?