In 2024, altafiber reached new heights - offering fiber-based services to 100% of business and single-family home addresses in the Cincinnati region and covering over 16,000 route miles in the Midwest, including Ohio, Kentucky, and Indiana. Throughout 2024, we nearly completed our goal to bring fiber internet to about 400,000 out-of-territory homes in new markets like Cleveland, Akron, and Dublin, and introduced symmetrical speeds and 2 Gig Fioptics Internet for businesses. 

What are altafiber business customers saying?

We can talk about our stats all day (with a touch of bias), but we'll let our customers do the talking! Scroll to check out some of the awards altafiber received in 2024, as well as quotes from real business customers. 

Awards

Ranked Best Internet Service Provider in Cincinnati, based on speeds and pricing, by CNET.

According to Ookla's Speedtest results, altafiber was named Top Rated Internet Provider by Consumers in Cincinnati earlier in 2024. Ookla also awarded altafiber with Best Video Experience in Cincinnati, and Fastest Upload in Cincinnati and Hamilton, Butler, Clermont, Boone, Kenton, and Campbell counties in Ohio and Kentucky. 

Testimonials about our superior products

altafiber customers utilize our reliable, high-speed internet services to help their businesses succeed. Hear from a few:

Truman P. Young & Associates Michael B.
"Most of our work is with out-of-town clients, so reliable internet is a requirement for us. The installation was very smooth, and our service has been great so far. We were able to increase our upload and download speeds by 10x at about half the cost of our previous provider."

Sakon Munna S.
"The internet speed and reliability have significantly improved our daily operations, especially in handling online meetings, cloud-based software, and seamless customer interactions. The technicians arrived on time, explained the setup process clearly, and ensured everything was running perfectly before leaving. Compared to our previous provider, altafiber stands out for its consistent connectivity and excellent customer service. Downtime has been virtually non-existent, which is critical for maintaining productivity and client satisfaction. We highly recommend altafiber for businesses seeking fast, dependable internet and outstanding service support."

Contrast Video Productions Nate P.
"As content creators we download, send, and receive multitudes of different files on a daily basis. Some files can be huge! altafiber helps us by providing super fast and reliable internet to make sure our files and projects are delivered on time. Spectrum continuously fluctuates their pricing and gives off a very sleezy vibe whenever we interact with them. We couldn't be happier with altafiber."

Limitless Counseling & Consulting Services Reyna S.
"altafiber has been a game changer for my private counseling practice! Compared to my previous provider, altafiber's internet speed and consistency have been exceptional, allowing me to conduct secure and high-quality video sessions to continue supporting my clients' mental health needs. As a Cincinnati native, it’s been great to have been connected to this company and its great services through the entirety of my life."

Define Oakley Jill F.
"Their service enables us to stream music seamlessly in multiple rooms during fitness classes, ensuring a great experience for our members. Additionally, altafiber allows us to maintain a secure, password-protected network for internal use while also providing a complimentary Wi-Fi option for our members' convenience. We previously worked with Time Warner Cable and constantly had connectivity issues."

Woody's Hot Rodz Gabrielle S.
"altafiber has been the best thing to happen to our business! Since switching over from other providers, we have our 12 line phone system and internet all in one with almost no downtime and a great connection (and customer service) all the time. It's been a game changer."

*These testimonials were provided as responses to a social media giveaway in December 2024. 

Testimonials about our customer service

altafiber prioritizes our customer service and strives to provide a hassle-free implementation for our business customers. Hear from a few:

Saratech Eli F.

"I absolutely love altafiber! It's become an essential part of my personal life and work. Thank you for being such an amazing company. Every day, I connect with customers and send emails, and compared to my previous provider, the support and maintenance from altafiber is outstanding! I truly appreciate the seamless setup and am grateful for everything you offer."

Boonrise Mark S.
"When we called to have service installed, it went very smoothly and was done very quickly to get us up and running. Having the internet service has helped our clients faster and more efficiently. When I have called in to ask questions or receive help, I have had my issues resolved on the first call! Amazing service."

Milhaus Andre P.

"I have found altafiber to be one of the easiest Internet Service Provider (ISP) to work with within my business. Our company is spread across the US, and I deal with almost every major ISP. I genuinely find that altafiber has the fewest outages and quickest response. Both the technical and sales teams are top-notch."

JAS Forwarding USA Inc. Scott H.

"I wish your service was in all the states we have business. The price was great and the install was scheduled and smooth as can be."

A Better World Health & Healing Arts Ramona W.

"I would not be able to do business had it not been for the affordable price I received from altafiber Business and given assurance that the monthly cost would not suddenly skyrocket in a few months. I think they are really serious about working with small businesses - it's like a renaissance for the mom and pop small entrepreneurial spirit. Communities want and need the culture of community, authenticity, and excellence. altafiber is on the cutting edge of making this all possible, with the right technology and support."

*These testimonials were provided as responses to a social media giveaway in December 2024. 

So what are you waiting for? Get started with altafiber Business today! Visit our site to see our latest promotions and bundles. Or if you still need some convincing...check out additional testimonials from our customers at the button below.

We are excited to see what 2025 brings for altafiber and our business customers! Fast WiFi and even happier customers, perhaps?! Subscribe to this Business Blog to be the first to see the latest technology trends, what's happening around local communities, and updates from altafiber, Cincinnati's hometown Internet Service Provider for over 150 years.